MicroMain promotes Conroy to VP of services, training

MicroMain Corporation, a provider of asset and facility management software and services, on Tuesday announced the promotion of John Conroy to vice president of services and training.

Previously director of training, Conroy will provide leadership for expanded service offerings for users of MicroMain’s software suite. Users — in virtually every industry managing assets and facilities — include maintenance technicians and supervisors, facility staff and managers, and persons responsible for capital planning.

“Training has been the cornerstone of our services, and we’ll continue to offer basic training at our Austin and Chicago Training Centers, on-site at customer locations, and via the Internet,” said Conroy. “Because our user base is growing rapidly, we are expanding our training team to deliver an expanded roster of training options. We’re responding to more and more requests for in-depth training on our systems, reports, and key areas such as mobile maintenance and data-enabling facility drawings. We will also be offering additional refresher courses and customized training options.”

In addition to increased training for MicroMain XM, the company’s flagship computerized maintenance management system (CMMS), MicroMain is offering new training options for MicroMain FM, its computer-aided facility management (CAFM) system. Training will also be available for new products, such as the capital planning application to be released in the second quarter of this year.

Service offerings beyond training will also increase under Conroy’s leadership.

“In response to our facility managers’ needs, we’ve added more CAFM services,” Conroy said. “The primary request is for AutoCAD services, which are related to data-enabled facility drawings. We’re also providing more data conversions, assessments, and consulting for our MicroMain FM users.