Japan fretting over manufacturing quality

Toyota’s recall of 8.5 million cars, trucks and sports utility vehicles in recent months has shocked Japan, home of manufacturing innovations such as the kaizen philosophy of continuous improvement and Total Quality Management. But while there is little evidence that Japan has got worse at making things – in spite of fretting triggered by Toyota’s recalls – quality has become a big problem for Japanese companies.

Read the full article from the Financial Times by clicking on the link below:

http://www.ft.com/cms/s/0/5a94bb78-261c-11df-aff3-00144feabdc0.html