ASQ Webinar explains ISO 9001:2008 standard

RP news wires

As time runs out for businesses to certify to the new ISO 9001:2008 quality management system standard, the American Society for Quality (ASQ) is offering a free Webinar to help make the transition easier. ISO 9001:2008 Explained will be offered live at 1 p.m. CST/2 p.m. EST on Wednesday, April 21. Participants can register at

ISO 9001 is used to increase confidence in products and services offered by certified organizations and provide the framework for organizations to evaluate their quality management systems. This standard applies to any size organization – small, medium or large – and all types of organizations – private or public sector. The 2008 version replaces the year 2000 version currently implemented in 170 countries worldwide. All businesses registered to the ISO 9001:2000 standard must recertify to the ISO 9001:2008 version by November 14, 2010. Existing certifications to ISO 9001:2000 will be invalid after November 14.

Topics to be discussed in the ASQ webinar include:

  • An overview of the eight management principles
  • The ISO 9001 approach
  • Key changes between the 2000 and 2008 versions
  • An opportunity for live Q&A

About the presenters
Presenting the Webinar are Charles A. Cianfrani and Jack West, both experts on the topic and authors of the book ISO 9001:2008 Explained, Third Edition (ASQ Quality Press.)

Charles A. Cianfrani is a U.S. expert representative to ISO/TC 176/SC2/WG 18, the working group that wrote ISO 9001:2008. He is vice president and managing director of the Quality Consulting Group at ResCare Inc., and has led implementation of ISO 9001-compliant processes on six continents. He is an ASQ Fellow.

John E. (Jack) West is immediate past chair of the U.S. Technical Advisory Group for ISO/TC 176 and a delegate for the United States to the ISO committee responsible for the ISO 9000 family of quality management standards. He is a business adviser who helps organizations improve their growth and profitability. West has more than 30 years of experience in various industries worldwide.

To learn more about ISO 9001:2008, visit ASQ’s Knowledge Center at To purchase the 2008 version visit

About ASQ
The American Society for Quality ( has been the world’s leading authority on quality for more than 60 years. With more than 85,000 individual and organizational members, the professional association advances learning, quality improvement and knowledge exchange to improve business results and to create better workplaces and communities worldwide. As a champion of the quality movement, ASQ offers technologies, concepts, tools and training to quality professionals, quality practitioners and everyday consumers. ASQ has been the sole administrator of the prestigious Malcolm Baldrige National Quality Award since 1991. Headquartered in Milwaukee, ASQ is a founding sponsor of the American Customer Satisfaction Index (ACSI), a prominent quarterly economic indicator, and also produces the Quarterly Quality Report. 

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