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Doc Palmer has over 25 years of industrial experience as a practitioner primarily within the maintenance department of the Jacksonville Electric Authority, a major United States electric utility. From 1990 through 1994, Palmer was responsible for overhauling the existing maintenance planning organization. The resulting success played a role in expanding planning to all crafts and stations owned and operated by the utility. Publisher McGraw-Hill subsequently sought out Palmer to author the Maintenance Planning and Scheduling Handbook.
Palmer also directed the purchase and implementation of a CMMS and administered the preventive maintenance program. Additionally, he has delivered a number of well-received maintenance articles and presentations for industry. Currently Palmer consults, mentors, and trains companies internationally for maintenance planning success.
Doc Palmer is a registered professional engineer with a master's degree in business administration. He is also a CMRP, Certified Maintenance and Reliability Professional.