Dr. James Harrington explains what Lean/Six Sigma is.

Harrington is one of only five Grand Master Six Sigma black belts worldwide. He has published more than 25 books related to performance improvement. In the book Tech Trending, Dr. Harrington was referred to as “the quintessential tech trender.” Not only has Dr. Harrington been honored with many national and international awards, he has also had four quality awards named after him. Former President Bill Clinton commissioned Dr. Harrington as an ambassador for goodwill.

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