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Quality improvements can be implemented in all areas of the workplace, from the shop floor through a company’s executive offices, and the best approach is spelled out in “A Guide to Lean Six Sigma Management Skills”, a new book by Dr. Howard Gitlow, a respected Six Sigma master black belt.
This well-organized volume uses several cases studies to make a compelling argument as to why Six Sigma should be the preferred approach. It also explains how to build an organization that both encourages and values the input of quality teams, and details the steps they must take to implement and maintain lean initiatives.
A Guide to Lean Six Sigma Management Skills …
· Demonstrates that Lean Six Sigma principles can be applied to business functions of manufacturing
· Compares and contrasts traditional management styles and methods with Lean Six Sigma management styles
· Shows how organizations can use Lean Six Sigma to constantly review all internal processes
· Reveals how Lean Six Sigma can be used to continuously improve working conditions
· Includes case studies that show how Lean Six Sigma management skills can build peak performance within working teams
Dr. Gitlow is executive director of the Institute for the Study of Quality, dector of the master of science degree in management science, and a professor of management science for the
Gitlow is a Fellow of the American Society for Quality, and a member of the American Statistical Association. He has served on the editorial boards of four journals. His list of consulting clients includes universities, consulting firms, city governments, healthcare organizations, insurance companies, utilities, manufacturing organizations, and service organizations. Dr. Gitlow has testified in 24 legal cases involving the following issues: critiquing and developing sampling plans, discrimination (age, race, gender, country of origin and ethnicity), anti-trust, game fixing, jury selection and cost/benefit analysis.