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Survey shows absence management remains a top workforce management priority

RP news wires

According to results of the latest survey from CyberShift, a global provider of workforce management and expense management software and services, one-third of survey respondents rated labor scheduling, overtime control and FMLA/FLSA compliance as their highest workforce management priorities. Yet, more than half of respondents (53 percent) indicated that they did not have an automated system in place for absence, leave, vacation and FMLA tracking.

The workforce management survey findings were gathered from attendees of the American Payroll Association (APA) and Canadian Payroll Association (CPA) conferences held earlier this year. Of the 1,088 respondents, 28 percent work at organizations employing less than 500 people; 11 percent work at organizations with 500 to 1,000 people; 23 percent work at organizations with 1,000 to 5,000 people; 11 percent work at organizations with 5,000 to 10,000 people; and 24 percent work at organizations with more than 10,000 people.

“The results of our survey demonstrate that absence and leave management often create significant challenges for employers and HR professionals, yet many are still relying on manual systems to manage these processes. Companies without automated systems are missing the opportunity to proactively manage, and minimize the impact of employee absences,” stated Morné P. Swart, CyberShift’s vice president of Product Management. “Recent industry research estimates that unscheduled absenteeism can cost businesses more than $760,000 per year in direct payroll costs alone. Deploying an automated workforce management system with time, attendance and absence management capabilities greatly improves productivity, increases decision-making accuracy, and ensures precision in payroll processing.”

Whether planned or unplanned, employees will take time off from work. With most organizations today trying to do more with less, added employee absences can create a disruption in workflow as well as increase pressure to comply with government regulations. CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows for advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's global business needs.  CyberShift solutions provide the complete management of time and attendance, absences, scheduling, accrual policies, and many other complex business requirements including FMLA/FLSA compliance. By accurately monitoring workforce time and attendance, a company can optimize the deployment and management of its workforce and ensure alignment with business goals.

CyberShift provides a comprehensive and fully integrated end-to-end workforce management solution that simplifies daily time management including time and attendance and absence management. More information about CyberShift Workforce Management 3G is available at: www.cybershift.com/products_workforce.asp.

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