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Jon J. Thorne is a senior consultant and associate of Daniel Penn Associates with more than 35 years of experience in world-class maintenance, operations and change management consulting. He is experienced in the facilitation, training and coaching of maintenance work management and business improvement processes. His consulting emphasis is on sustainable operational excellence through alignment of people, processes and tools. Jon has conducted maintenance and operations process consulting for a wide variety of industries in North and South America, Europe, Asia, Africa and the Middle East.