Vodcast: 5 Whys root cause analysis problem-solving tool

The 5 Whys is one of the simplest problem-solving tools used in lean manufacturing and lean offices. This presentation shows how to use the 5 Whys and what to watch out for. It was created and presented by Jeff Hajek of Velaction Continuous Improvement.

Access this 5-minute, 51-second vodcast by clicking on the link below.